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Pizza Nova
Pizza Nova
Canada Parent company: Pizza Nova Take Out Ltd.
Pizza
pizzanova.com
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True North
100%
Capital: Canada
Capital: Canada (profits)
Control: Canada
Control: Canada (decisions)

Pizza Nova achieves a high True North score due to its status as a domestically owned and operated enterprise. The entity retains capital, strategic control, and operational value within Canada through its private ownership model and localized supply chain commitments.

Vector Breakdown
Inputs
medium
20 /20
The brand communicates a consistent strategy of sourcing primary ingredients from Canadian producers and farmers. Supply chain commitments emphasize domestic infrastructure.
Capital
Capital (profits)
high
40 /40
The entity is a privately held corporation owned by its founding Canadian family. Profits and equity remain concentrated within Canadian ownership structures.
Control
Control (decisions)
high
20 /20
Strategic decision-making and corporate headquarters are located in Ontario. All brand management and supply chain oversight are handled domestically.
Operations
high
20 /20
The company maintains an extensive network of retail locations and corporate infrastructure within Canada. Its operational footprint supports a significant number of domestic jobs.
True North Summary

Pizza Nova achieves a high True North score due to its status as a domestically owned and operated enterprise. The entity retains capital, strategic control, and operational value within Canada through its private ownership model and localized supply chain commitments.

Checked: 2026-01-21
Confidence: High
What Would Change This Score
  • Acquisition by a foreign private equity firm or multinational parent
  • Relocation of corporate headquarters outside of Canada
  • Significant shift toward global ingredient sourcing over domestic alternatives
Research Details
Availability
Checked: 2026-01-23
Canada confirmed
Yes
Store locator
Found
Store locator
Province availability Found
Ontario flag
Ontario
The chain is primarily an Ontario-based franchise, with locations concentrated in Southern Ontario and the Greater Toronto Area. No evidence of locations in other provinces was found on the official website.
Stores nationwide
Not stated
The exact total number of locations is not explicitly stated on the official website's main pages or store locator. External industry reports and legal filings from 2024-2025 estimate the network at approximately 140 to 150+ locations, all within Ontario.
Sources
  • "London. (519) 439-0000 ... © Pizza Nova 2026"
    Source
  • "STORE LOCATIONS. To navigate the map with touch gestures double-tap and hold your finger on the map, then drag the map."
    Source
  • "STORE LOCATIONS"
    Source
Allergen Guide
Checked: 2026-01-23
Allergen guide
Found
Guide link
Guide last updated
Not stated
Priority allergens listed
Yes
Cross-contact disclaimer
Yes
Fryer status
Unknown
Sources
  • "We believe in being honest about how we source and prepare our food, and part of that is being transparent about nutrition. Please consult these guides, and feel good about what you eat."
    Source
  • "For more information regarding Pizza Nova menu items and the gluten and wheat that may be present or produced on the same manufacturing line, please see our allergen chart."
    Source
  • "That's why we offer non-GMO, dairy-free, gluten-free and soy-free Daiya Mozzarella Style Shreds."
    Source
View
Simple focuses on the decision; detailed shows evidence and scoring.
Sensitivity mode
Adjusts penalty strength for missing controls; evidence stays the same.
Gluten (GF)

Checked: 2026-01-23

GF verdict
GF options listed, but no published prep protocol — high cross-contact uncertainty. If you have celiac, confirm procedures with staff.
Moderate (40/100)
Evidence confidence: High
Measures disclosure & controls, not a guarantee.
Top drivers
  • No GF prep protocol published
  • Fryer policy not addressed
Ask staff
  • Can a manager confirm your gluten-free prep protocol (separate surfaces/utensils)?
  • Are fries cooked in a dedicated fryer with dedicated oil?
Why this verdict
Evidence found
  • GF menu/page found
  • GF cross-contact warning found
Missing controls
  • GF prep protocol not stated
GF menu or page: Found GF prep protocol: Not stated Cross-contact warning: Found Fryer/shared equipment: Not stated
Questions to ask
  • Can a manager confirm your gluten-free prep protocol (separate surfaces/utensils)?
  • Are fries cooked in a dedicated fryer with dedicated oil?
Evidence & sources
GF menu or page
Found
GF page
GF prep protocol
Not stated
GF cross-contact warning
Found
GF certified language
Not stated
Fryer status
Unknown
  • "Our new gluten-free multigrain pizza crust is trans fat-free, dairy-free, egg-free, and cholesterol-free."
    Source
  • "For more information regarding Pizza Nova menu items and the gluten and wheat that may be present or produced on the same manufacturing line, please see our allergen chart."
    Source
Scoring details
  • GF menu/page found (+25)
  • GF cross-contact warning found (+15)
  • GF prep protocol not stated (cap at 40)
Safety notes
  • Scores measure published evidence and stated controls, not guaranteed safety.
  • “Not stated” means an official page was found but didn’t mention the item.
  • Policies vary by location and over time; confirm with staff.
GF verdict
GF options listed, but no published prep protocol — high cross-contact uncertainty. If you have celiac, confirm procedures with staff.
Moderate (40/100)
Evidence confidence: High
Measures disclosure & controls, not a guarantee.
Top drivers
  • No GF prep protocol published
  • Fryer policy not addressed
Ask staff
  • Can a manager confirm your gluten-free prep protocol (separate surfaces/utensils)?
  • Are fries cooked in a dedicated fryer with dedicated oil?
Why this verdict
Evidence found
  • GF menu/page found
  • GF cross-contact warning found
Missing controls
  • GF prep protocol not stated
GF menu or page: Found GF prep protocol: Not stated Cross-contact warning: Found Fryer/shared equipment: Not stated
Questions to ask
  • Can a manager confirm your gluten-free prep protocol (separate surfaces/utensils)?
  • Are fries cooked in a dedicated fryer with dedicated oil?
Evidence & sources
GF menu or page
Found
GF page
GF prep protocol
Not stated
GF cross-contact warning
Found
GF certified language
Not stated
Fryer status
Unknown
  • "Our new gluten-free multigrain pizza crust is trans fat-free, dairy-free, egg-free, and cholesterol-free."
    Source
  • "For more information regarding Pizza Nova menu items and the gluten and wheat that may be present or produced on the same manufacturing line, please see our allergen chart."
    Source
Scoring details
  • GF menu/page found (+25)
  • GF cross-contact warning found (+15)
  • GF prep protocol not stated (cap at 50)
Safety notes
  • Scores measure published evidence and stated controls, not guaranteed safety.
  • “Not stated” means an official page was found but didn’t mention the item.
  • Policies vary by location and over time; confirm with staff.
GF verdict
GF options listed, but no published prep protocol — high cross-contact uncertainty. If you have celiac, confirm procedures with staff.
Moderate (40/100)
Evidence confidence: High
Measures disclosure & controls, not a guarantee.
Top drivers
  • No GF prep protocol published
  • Fryer policy not addressed
Ask staff
  • Can a manager confirm your gluten-free prep protocol (separate surfaces/utensils)?
  • Are fries cooked in a dedicated fryer with dedicated oil?
Why this verdict
Evidence found
  • GF menu/page found
  • GF cross-contact warning found
Missing controls
  • GF prep protocol not stated
GF menu or page: Found GF prep protocol: Not stated Cross-contact warning: Found Fryer/shared equipment: Not stated
Questions to ask
  • Can a manager confirm your gluten-free prep protocol (separate surfaces/utensils)?
  • Are fries cooked in a dedicated fryer with dedicated oil?
Evidence & sources
GF menu or page
Found
GF page
GF prep protocol
Not stated
GF cross-contact warning
Found
GF certified language
Not stated
Fryer status
Unknown
  • "Our new gluten-free multigrain pizza crust is trans fat-free, dairy-free, egg-free, and cholesterol-free."
    Source
  • "For more information regarding Pizza Nova menu items and the gluten and wheat that may be present or produced on the same manufacturing line, please see our allergen chart."
    Source
Scoring details
  • GF menu/page found (+25)
  • GF cross-contact warning found (+15)
  • GF prep protocol not stated (cap at 60)
Safety notes
  • Scores measure published evidence and stated controls, not guaranteed safety.
  • “Not stated” means an official page was found but didn’t mention the item.
  • Policies vary by location and over time; confirm with staff.
Nuts (peanut + tree nut not distinguished yet)

Checked: 2026-01-23

Nut verdict
No published nut policy — assume nuts may be present and cross-contact is possible.
Weak (20/100)
Evidence confidence: Medium
Measures disclosure & controls, not a guarantee.
Peanut vs tree-nut policies aren’t separated for this restaurant yet.
Top drivers
  • No explicit nut policy published
  • Fryer/shared equipment not addressed
Ask staff
  • Do you have a written peanut policy and a separate tree-nut policy?
  • Are fryers shared with nut-containing items?
Why this verdict
Evidence found
  • Cross-contact disclaimer found
Missing controls
  • Explicit nut/peanut policy not stated
  • Explicit nut/peanut policy not found
Explicit nut policy: Not stated Cross-contact disclaimer: Found Fryer/shared equipment: Not stated Last updated date: Not stated
Questions to ask
  • Do you have a written peanut policy and a separate tree-nut policy?
  • Are fryers shared with nut-containing items?
Evidence & sources
Explicit nut policy
Not stated
Nut-free items claimed
Not stated
Cross-contact disclaimer
Yes
Fryer status
Unknown
  • "For more information regarding Pizza Nova menu items and the gluten and wheat that may be present or produced on the same manufacturing line, please see our allergen chart."
    Source
Scoring details
  • Cross-contact disclaimer found (+20)
  • Explicit nut/peanut policy not stated (cap at 30)
  • Explicit nut/peanut policy not found
Safety notes
  • Scores measure published evidence and stated controls, not guaranteed safety.
  • “Not stated” means an official page was found but didn’t mention the item.
  • Policies vary by location and over time; confirm with staff.
Nut verdict
No published nut policy — assume nuts may be present and cross-contact is possible.
Weak (20/100)
Evidence confidence: Medium
Measures disclosure & controls, not a guarantee.
Peanut vs tree-nut policies aren’t separated for this restaurant yet.
Top drivers
  • No explicit nut policy published
  • Fryer/shared equipment not addressed
Ask staff
  • Do you have a written peanut policy and a separate tree-nut policy?
  • Are fryers shared with nut-containing items?
Why this verdict
Evidence found
  • Cross-contact disclaimer found
Missing controls
  • Explicit nut/peanut policy not stated
  • Explicit nut/peanut policy not found
Explicit nut policy: Not stated Cross-contact disclaimer: Found Fryer/shared equipment: Not stated Last updated date: Not stated
Questions to ask
  • Do you have a written peanut policy and a separate tree-nut policy?
  • Are fryers shared with nut-containing items?
Evidence & sources
Explicit nut policy
Not stated
Nut-free items claimed
Not stated
Cross-contact disclaimer
Yes
Fryer status
Unknown
  • "For more information regarding Pizza Nova menu items and the gluten and wheat that may be present or produced on the same manufacturing line, please see our allergen chart."
    Source
Scoring details
  • Cross-contact disclaimer found (+20)
  • Explicit nut/peanut policy not stated (cap at 40)
  • Explicit nut/peanut policy not found
Safety notes
  • Scores measure published evidence and stated controls, not guaranteed safety.
  • “Not stated” means an official page was found but didn’t mention the item.
  • Policies vary by location and over time; confirm with staff.
Nut verdict
No published nut policy — assume nuts may be present and cross-contact is possible.
Weak (20/100)
Evidence confidence: Medium
Measures disclosure & controls, not a guarantee.
Peanut vs tree-nut policies aren’t separated for this restaurant yet.
Top drivers
  • No explicit nut policy published
  • Fryer/shared equipment not addressed
Ask staff
  • Do you have a written peanut policy and a separate tree-nut policy?
  • Are fryers shared with nut-containing items?
Why this verdict
Evidence found
  • Cross-contact disclaimer found
Missing controls
  • Explicit nut/peanut policy not stated
  • Explicit nut/peanut policy not found
Explicit nut policy: Not stated Cross-contact disclaimer: Found Fryer/shared equipment: Not stated Last updated date: Not stated
Questions to ask
  • Do you have a written peanut policy and a separate tree-nut policy?
  • Are fryers shared with nut-containing items?
Evidence & sources
Explicit nut policy
Not stated
Nut-free items claimed
Not stated
Cross-contact disclaimer
Yes
Fryer status
Unknown
  • "For more information regarding Pizza Nova menu items and the gluten and wheat that may be present or produced on the same manufacturing line, please see our allergen chart."
    Source
Scoring details
  • Cross-contact disclaimer found (+20)
  • Explicit nut/peanut policy not stated (cap at 50)
  • Explicit nut/peanut policy not found
Safety notes
  • Scores measure published evidence and stated controls, not guaranteed safety.
  • “Not stated” means an official page was found but didn’t mention the item.
  • Policies vary by location and over time; confirm with staff.
Dietary
Checked: 2026-01-23
Vegetarian section
Yes
Vegetarian items (approx)
7
Vegan section
Yes
Vegan items (approx)
5
Halal availability
Null
Kosher availability
Null
Sources
  • "Specials · Signature Pizzas · Create Your Own · Panzerotti · Chicken · Other Favourites · Plant-Based · Grocery Mercato"
    Source
  • "10 Plantollini - Plant Based Chick'n Bites... 20 Plantollini... Planteroni... Aloha Plant... Campo Plant... Piccante Plant... Veggie [Signature Pizza]"
    Source
  • "Plant-Based... Make it VEGAN with our Dairy Free Cheese!"
    Source
  • "Planteroni... Aloha Plant... Campo Plant... Piccante Plant... Make it VEGAN with our Dairy Free Cheese!"
    Source
  • "We believe in being honest about how we source and prepare our food, and part of that is being transparent about nutrition. Please consult these guides, and feel good about what you eat."
    Source
Nutrition & Ingredients
Checked: 2026-01-23
Nutrition tool or PDF
Found
Nutrition source
Calories disclosed
Yes
Sodium disclosed
Yes
Ingredients list
Not stated
MSG statement
Not stated
Artificial colors
Found
Preservatives
Not stated
Sources
  • "For more information regarding Pizza Nova menu items and the gluten and wheat that may be present or produced on the same manufacturing line, please see our allergen chart."
    Source
  • "Adults and youth (ages 13 and older) need an average 2,000 calories per day, and children (ages 4 to 12) need an average of 1,500 calories per day; however, individual needs may vary."
    Source
  • "Pizza Nova provides a Nutrition Chart listing detailed values including sodium for its menu items."
    Source
  • "Pizza Nova provides an Allergen Chart and Nutrition Chart, but a full ingredient list for all menu items is not explicitly linked as a standalone document."
    Source
  • "The Puro Promise focuses on quality and freshness but does not explicitly mention MSG in its public-facing summary."
    Source
  • "Non-GMO and free of Artificial Flavours, this topping is available on pizzas and in panzerottis and also featured in our category of plant-based signature pizzas."
    Source
  • "Pizza Nova emphasizes fresh, high-quality ingredients through its Puro Promise, but a blanket statement regarding all preservatives is not stated."
    Source
Rewards Research
Checked: 2026-01-23
Program exists
Yes
Program name
Ciao Rewards
Signup methods
App, Website
Sources
  • "Pizza Nova announces the launch of its new loyalty program, Ciao Rewards, designed to thank Pizza Nova's cherished customers for their continued support"
    Source
  • "Pizza Nova Rewards Program (“Pizza Nova Ciao Rewards” or the “Ciao Rewards”) is Pizza Nova loyalty program."
    Source
  • "Pizza Nova announces the launch of its new loyalty program, Ciao Rewards"
    Source
  • "In order to enroll in Pizza Nova Ciao Rewards, you must register and activate a Pizza Nova App account."
    Source
  • "With the introduction of its new app and a sleek, user-friendly website, Pizza Nova has made earning and redeeming rewards easier and tastier than ever."
    Source
Financial Audit: Ciao Rewards
Estimated Return Rate
5.00% Return
Verdict: Average
Based on earning 5.0000 ciao points/$1 and redeeming 500 for $5.00 value.
Vector Breakdown
Inputs
medium
20 /20
The brand communicates a consistent strategy of sourcing primary ingredients from Canadian producers and farmers. Supply chain commitments emphasize domestic infrastructure.
Capital
Capital (profits)
high
40 /40
The entity is a privately held corporation owned by its founding Canadian family. Profits and equity remain concentrated within Canadian ownership structures.
Control
Control (decisions)
high
20 /20
Strategic decision-making and corporate headquarters are located in Ontario. All brand management and supply chain oversight are handled domestically.
Operations
high
20 /20
The company maintains an extensive network of retail locations and corporate infrastructure within Canada. Its operational footprint supports a significant number of domestic jobs.
Visit Pizza Nova
Visit Official Website
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