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Bone & Biscuit
Bone & Biscuit
Canada Parent company: Pet Valu Holdings Ltd.
Shop at Bone & Biscuit

Disclosure: We may earn a commission if you click and buy.

True North
70%
Capital: Mixed
Capital: Mixed (profits)
Control: Canada
Control: Canada (decisions)

Bone & Biscuit achieves a high True North score due to its Canadian-based management and extensive physical operational footprint. While the ultimate parent is a Canadian public entity, significant capital flows are influenced by foreign institutional ownership. The domestic control and operational presence ensure a high level of economic retention within the Canadian market.

Vector Breakdown
Inputs
low
10 /20
Inventory consists of various third-party and private-label brands with a mix of domestic and international sourcing.
Capital
Capital (profits)
high
20 /40
The entity is owned by a Canadian public corporation that has significant foreign private equity ownership.
Control
Control (decisions)
high
20 /20
Strategic and executive decisions are made at the corporate headquarters located in Ontario.
Operations
high
20 /20
The entity maintains a substantial physical retail footprint and franchise network across Canadian provinces.
Quick Verdict

No duty risk for Canadian customers. Canada-anchored business.

Try Cost: You Pay
Friction: Moderate
Friction Score: 25/100 (0 = seamless, 100 = most restrictive)
Duty: Safe
Shopping & Logistics
Physical Stores
Alberta flag Alberta
British Columbia flag British Columbia
Manitoba flag Manitoba
Ontario flag Ontario
Saskatchewan flag Saskatchewan
Free Shipping
Captured Jan 21, 2026
$75+
βœ“ Verified
"Free Shipping is available on orders over $75.00 before tax. This offer is valid for most locations across Canada."
Shipping & Returns | boneandbiscuit.ca
Captured Jan 21, 2026
Online Returns
Captured Jan 21, 2026
You Pay
30d window
Returns to: 🌍 Canada
βœ“ Verified
"Returns must be made within 14 days of the original purchase date. Customers are responsible for the cost of return shipping."
Shipping & Returns | boneandbiscuit.ca
Captured Jan 21, 2026
In-Store Returns
Captured Jan 21, 2026
Restricted
30d
Original Payment
βœ“ Verified
"Online orders can be returned to any of our physical Bone & Biscuit locations for a full refund to the original payment method."
Shipping & Returns | boneandbiscuit.ca
Captured Jan 21, 2026
Customs Duties
Captured Jan 21, 2026
Safe
Ships from: Domestic Warehouse - Canada
βœ“ Verified
"We are a Canadian owned and operated company. All orders ship from within Canada, so there are no hidden customs or duty fees."
Shipping & Returns | boneandbiscuit.ca
Captured Jan 21, 2026
Price Protection
Captured Jan 21, 2026
Unknown / Not verified
Customer Support
Captured Jan 21, 2026
πŸ“ž Local Phone
βœ“ Verified
"For immediate assistance, please contact your local Bone & Biscuit store directly. Phone numbers for all locations can be found here."
Contact Us | boneandbiscuit.ca
Captured Jan 21, 2026
Return Gotchas
🚫 Final Sale Items
This retailer has prominent final sale items that cannot be returned
πŸ“¦ You Pay Return Shipping
You pay for return shipping costs
🚚 Original Shipping Not Refunded
Original shipping cost is not refunded
Excluded Items
βœ“ Verified
"Shipping fees are non-refundable. Items must be in original packaging, unopened and unused. Valid photo ID and receipt required for in-store returns."
Shipping & Returns | boneandbiscuit.ca
Try Cost Breakdown
Return Shipping
You Pay
Restocking Fee
None
Original Shipping Refunded
No
Refund Method
Original Payment
Return Window
30 days

Expected outcome: If you return online, expect to pay return shipping and won't get original shipping back.

Rewards Program
Captured Jan 21, 2026
None / Unknown

We haven't linked a rewards program for this retailer or none is offered.

Brands Available Here

Disclosure: We may earn a commission if you click and buy. This doesn't affect our scores

Brand
Origin claims (verified)
Where to Buy
🍁 Claims
Action
No brands found with current filters.
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