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Dollarama
Dollarama
Canada Parent company: Dollarama Inc.
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True North
90%
Capital: Canada
Capital: Canada (profits)
Control: Canada
Control: Canada (decisions)

Dollarama demonstrates high economic retention for Canada as a domestically headquartered and publicly traded entity. While operations and strategic control are firmly rooted in Canada, its True North score is slightly impacted by the global nature of retail product sourcing common to the sector.

Vector Breakdown
Inputs
low
10 /20
The organization utilizes a mix of domestic and international sourcing for its product inventory. Detailed geographic breakdowns of supplier procurement are not publicly confirmed.
Capital
Capital (profits)
high
40 /40
The entity is a Canadian public company listed on the Toronto Stock Exchange. Profits and dividends are primarily managed and distributed through its domestic corporate structure.
Control
Control (decisions)
high
20 /20
Strategic leadership and the global headquarters are based in Montreal. Key decisions regarding pricing, expansion, and supply chain are made domestically.
Operations
high
20 /20
The entity maintains an extensive retail footprint and multiple distribution centers across Canada. It is a significant employer within the Canadian workforce.
Quick Verdict

No duty risk for Canadian customers. Canada-anchored business.

Try Cost: You Pay
Friction: High
Friction Score: 60/100 (0 = seamless, 100 = most restrictive)
Duty: Safe
Shopping & Logistics
Physical Stores
Alberta flag Alberta
British Columbia flag British Columbia
Manitoba flag Manitoba
New Brunswick flag New Brunswick
Newfoundland and Labrador flag Newfoundland and Labrador
Nova Scotia flag Nova Scotia
Ontario flag Ontario
Prince Edward Island flag Prince Edward Island
Quebec flag Quebec
Saskatchewan flag Saskatchewan
Northwest Territories flag Northwest Territories
Yukon flag Yukon
Free Shipping
Captured Jan 21, 2026
None
βœ“ Verified
"For urban areas, the store will ship any order for a flat rate shipping rate of $18. But that rate could be slightly higher depending on where customers live."
Captured Jan 21, 2026
Online Returns
Captured Jan 21, 2026
N/A
30d window
Returns to: 🌍 Canada
βœ“ Verified
"Dollarama has a β€œno exchange, no return” policy. However, you may request a refund or an exchange if... the products are defective... damaged... within thirty (30) days from shipment."
Captured Jan 21, 2026
In-Store Returns
Captured Jan 21, 2026
Restricted
30d
Original Payment
βœ“ Verified
"Our policy does not allow exchanges or refunds, as indicated on the signs near the checkout counters... However, upon presentation of your receipt, we may review your request."
Captured Jan 21, 2026
Customs Duties
Captured Jan 21, 2026
Safe
Ships from: Domestic Warehouse - Canada
βœ“ Verified
"The Terms and Conditions and the use of the Sites shall be governed by, and interpreted in accordance with the laws of the Province of QuΓ©bec and the federal laws of Canada applicable therein."
Captured Jan 21, 2026
Price Protection
Captured Jan 21, 2026
No Adjustments
βœ“ Verified
"Dollarama reserves the right to modify the prices of the products available on the Sites at any time, without prior notice."
Captured Jan 21, 2026
Customer Support
Captured Jan 21, 2026
πŸ“ž Local Phone
βœ“ Verified
"consumers can contact Dollarama directly through their stores, by telephone at 1-888-365-4266, Monday to Friday, from 9:00 am to 5:00 pm (EST)"
Captured Jan 21, 2026
Return Gotchas
🚫 Final Sale Items
This retailer has prominent final sale items that cannot be returned
πŸ“¦ You Pay Return Shipping
You pay for return shipping costs
🚚 Original Shipping Not Refunded
Original shipping cost is not refunded
Excluded Items
βœ“ Verified
"Please note that shipping and handling charges are not refundable. ... products must be returned unused, in their original packaging and in the same condition as received."
Try Cost Breakdown
Return Shipping
You Pay
Restocking Fee
None
Original Shipping Refunded
No
Refund Method
Original Payment
Return Window
30 days

Expected outcome: If you return online, expect to pay return shipping and won't get original shipping back.

Rewards Program
Captured Jan 21, 2026
None / Unknown

We haven't linked a rewards program for this retailer or none is offered.

Brands Available Here
5 brands

Disclosure: We may earn a commission if you click and buy. This doesn't affect our scores

Brand
Origin claims (verified)
Where to Buy
🍁 Claims
Action
No brands found with current filters.
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