Our Dime - HomeSense True North Audit

HomeSense

Parent company: The TJX Companies, Inc.

Furniture & Decor

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True North

40%

Capital: Foreign

Capital: Foreign (profits)

Control: Shared

Control: Shared (decisions)

HomeSense maintains a significant operational footprint and employment base in Canada, but its True North score is limited by its foreign ownership. Capital retention is low as profits flow to its US-based parent, while strategic control remains centralized abroad. Sourcing transparency is limited, reflecting a global procurement strategy.

Vector Breakdown

Inputs

low

10 /20

Supplier geography is not explicitly disclosed for the Canadian market. The business model typically relies on a diversified global supply chain for inventory sourcing.

Capital

Capital (profits)

high

0 /40

The entity is a subsidiary of a publicly traded American multinational corporation. Profits and dividends ultimately flow to the foreign parent company.

Control

Control (decisions)

medium

10 /20

Strategic decision-making and global direction are centralized at the international headquarters. A regional division manages Canadian operations under corporate guidance.

Operations

high

20 /20

The retailer maintains a substantial physical footprint across Canada, including a vast store network and regional distribution centers. This presence supports significant domestic employment and infrastructure use.

Quick Verdict

No duty risk for Canadian customers.

Try Cost: Unknown

Return shipping cost not stated

Friction: Moderate

Friction Score: 50/100 (0 = seamless, 100 = most restrictive)

Duty: Unverified

Duty info not yet verified

Shopping & Logistics

Physical Stores

Alberta

British Columbia

Manitoba

New Brunswick

Newfoundland and Labrador

Nova Scotia

Ontario

Prince Edward Island

Quebec

Saskatchewan

Free Shipping

Captured Jan 21, 2026

Unknown / Not verified

Online Returns

Captured Jan 21, 2026

N/A

Returns to: Unknown

✓ Verified

"Our websites do not offer online shopping at this time."

HomeSense Canada - Frequently Asked Questions

Captured Jan 21, 2026

In-Store Returns

Captured Jan 21, 2026

Restricted

28d

Original Payment

✓ Verified

"Returns made within 10 days with a receipt will be refunded in the original tender. Returns made within 11-28 days with a receipt will be refunded onto a TJX Canada gift card."

HomeSense Canada - Returns

Captured Jan 21, 2026

Customs Duties

Captured Jan 21, 2026

Unknown / Not verified

Price Protection

Captured Jan 21, 2026

No Adjustments

✓ Verified

"We do not offer price adjustments."

HomeSense Canada - FAQ

Captured Jan 21, 2026

Customer Support

Captured Jan 21, 2026

📞 Local Phone

✓ Verified

"Customer Service: 1-800-646-9466"

HomeSense Canada - Contact Us

Captured Jan 21, 2026

Return Gotchas

🚫 Final Sale Items

This retailer has prominent final sale items that cannot be returned

Excluded Items

✓ Verified

"Returns made within 11-28 days with a receipt will be refunded onto a TJX Canada gift card. Valid government issued photo ID is required for all returns without a receipt."

HomeSense Canada - Returns

Try Cost Breakdown

Return Shipping Unknown

Restocking Fee

None

Original Shipping Refunded

Yes

Refund Method

Unknown

Return Window Unknown

Rewards Program

Captured Jan 21, 2026

None / Unknown

We haven't linked a rewards program for this retailer or none is offered.

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