Our Dime - Flywheel Web Hosting Audit

Flywheel

Parent company: Flywheel

Web Hosting Provider

Type: Managed WordPress

getflywheel.com

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True North

Capital: Foreign

Capital: Foreign (profits)

Control: Foreign

Control: Foreign (decisions)

Flywheel's True North score indicates that economic retention within Canada is likely limited. As a US-anchored managed hosting provider, its capital, strategic governance, and primary operations appear to remain outside Canadian borders.

Vector Breakdown

Inputs

low

0 /20

Infrastructure and licensing inputs are not verified and likely rely on global or US-based providers.

Capital

Capital (profits)

medium

0 /40

US legal entity signal suggests capital flows and profits likely reside with foreign entities.

Control

Control (decisions)

medium

0 /20

Strategic control likely resides outside of Canada based on the US legal entity signal.

Operations

medium

0 /20

Primary operations and engineering footprint appear to be US-based given the entity's identification.

Forensic Summary

What We Could Verify

Pricing

✅ Verified

Refunds

✅ Verified

Support

✅ Verified

Canada Fit

✅ Verified

Research Snapshot

Checked: 2026-02-08

Provider name (payload): Flywheel
Official domain: getflywheel.com
Canonical Canada URL: Unknown

Corporate Footprint

Parent company: WP Engine
Headquarters location: Omaha, Nebraska, USA

Sources

Parent company

"Flywheel joined forces with WP Engine... as a division of the WP Engine family."
Source
Headquarters

"Flywheel is headquartered in Omaha, NE."
Source

Pricing Clarity

Intro starting monthly price: $13 USD/mo
Renewal/regular monthly price: $15 USD/mo
Billing term required for intro: annual
Notes: Prices are listed in USD. The Tiny plan starts at $13/mo when billed annually.

Sources

Intro price

"Tiny... $13/mo Billed at $150/year. Includes 2 months free!"

Source

Renewal price

"Flywheel's Tiny plan is back for just $15/month!"

Source

Billing term

"Billed at $150/year. Includes 2 months free!"

Source

Refunds & Cancellation

Money-back guarantee (days): 30
Refund exclusions: monthly plans limited to 72 hours
Auto-renewal stated: Yes

Sources

Money-back policy

"we've got a refund policy of three days (72 hours) for monthly billing and 30 days for annual billing"

Source

Refund exclusions

"refund policy of three days (72 hours) for monthly billing"

Source

Auto-renewal

"Subscriptions will automatically renew for the same subscription period."

Source

What They Offer

Hosting types offered

Managed WordPress

Reseller Hosting

Cloud Hosting

Control panel

Custom

Primarily a managed WordPress host.

Flywheel uses a proprietary custom-built dashboard instead of cPanel or Plesk.

Sources

Hosting types

"Managed WordPress hosting for designers and agencies... Growth Suite for reselling."

Source

Control panel

"Flywheel's custom control panel, no access to cPanel."

Source

Support

Channels

Live Chat

Ticket

Phone

Knowledge Base

24/7 stated: Yes
Notes: Phone support is available only for Agency and Custom plan customers.

Sources

Support channels

"Happiness Engineers via chat 24 hours a day, seven days a week."

Source

24/7 support

"Happiness Engineers via chat 24 hours a day, seven days a week."

Source

What’s Included

SSL: Yes

Email: No

Backups: Yes

Sources

SSL

"Free SSL certificates. Don't worry about buying expensive SSL certificates... With Flywheel you get SSL for free."

Source

"Flywheel does not host personal or business email inboxes."

Source

Backups

"Our backups run every night, are stored for 30 days, and you can restore at any time."

Source

Canada Fit

Available

Canada servers: Yes

Data location notes: Hosting infrastructure is powered by Google Cloud Platform.

Sources

Canada availability

"Flywheel has data centers all over the world... Montreal, Canada"

Source

Canada server region

"Montreal, Canada"

Source