Our Dime - GreenGeeks Web Hosting Audit

GreenGeeks

Parent company: GreenGeeks LLC

Web Hosting Provider

Type: Managed WordPress

greengeeks.ca

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True North

80%

Capital: Canada

Capital: Canada (profits)

Control: Canada

Control: Canada (decisions)

The True North score for GreenGeeks reflects a domestic alignment based on its Canadian legal entity signal. While capital and control are likely retained within Canada, the operational footprint and infrastructure inputs are inferred from limited signals. Overall, the entity demonstrates moderate to high value retention potential within the Canadian market.

Vector Breakdown

Inputs

low

10 /20

Weak inference suggests some domestic infrastructure spend; specific input geography is not verified.

Capital

Capital (profits)

medium

40 /40

Canadian legal entity signal suggests domestic profit retention; ultimate ownership beyond this entity is not fully verified.

Control

Control (decisions)

medium

20 /20

Strategic control appears domestic based on Canadian legal entity signal; governance details not verified.

Operations

medium

10 /20

Canadian legal entity signal suggests limited domestic operational presence; specific footprint not verified.

Forensic Summary

What We Could Verify

Pricing

✅ Verified

Refunds

✅ Verified

Support

✅ Verified

Canada Fit

✅ Verified

Research Snapshot

Checked: 2026-02-08

Provider name (payload): GreenGeeks
Official domain: greengeeks.com
Canonical Canada URL: https://www.greengeeks.ca

Corporate Footprint

Parent company: GreenGeeks
Headquarters location: Los Angeles, California

Sources

Parent company

"GreenGeeks is owned by an individual rather than a conglomerate. The founder, Trey Gardner, has an experience of 25+ years."
Source
Headquarters

"Based out of Los Angeles, California with a global workforce that aims to provide a better web hosting experience."
Source

Pricing Clarity

Intro starting monthly price: $2.95 USD/mo
Renewal/regular monthly price: $13.95 USD/mo
Billing term required for intro: annual
Notes: Prices are billed in USD. The $2.95 rate applies specifically to the 12-month introductory term for the Lite plan.

Sources

Intro price

"Lite 25 ... 12 Months Term, $2.95*"

Source

Renewal price

"Regular Monthly Rate, $13.95"

Source

Billing term

"12 Months Term, $2.95*"

Source

Refunds & Cancellation

Money-back guarantee (days): 30
Refund exclusions: setup fees and add-ons
Auto-renewal stated: Yes

Sources

Money-back policy

"Accounts canceled within the first 30-days qualify for a full refund at the monthly rate."

Source

Refund exclusions

"All setup fees and add-ons are non-refundable."

Source

Auto-renewal

"Accounts auto-renew unless canceled before the renewal date."

Source

What They Offer

Hosting types offered

Shared Hosting

Managed WordPress

VPS Hosting

Reseller Hosting

Dedicated Hosting

Domains & DNS

Other

Control panel

cPanel

Includes WooCommerce hosting as a specialized shared hosting type.

cPanel is the primary control panel provided for shared and managed hosting.

Sources

Hosting types

"HOSTING SERVICES Shared Hosting · Hosting for WordPress · WooCommerce Hosting · Reseller Hosting · VPS Hosting · Dedicated Servers"

Source

Control panel

"Do GreenGeeks use cPanel? Yes, GreenGeeks uses cPanel."

Source

Support

Channels

Live Chat

Phone

Ticket

Knowledge Base

24/7 stated: Yes
Notes: Live chat and tickets are 24/7. Phone support is available 9 am to 12 am EST Monday through Sunday.

Sources

Support channels

"The last option you can try is to call our support staff directly. They are available from 9 am to 12 am EST."

Source

24/7 support

"Use Live Chat... explain what is wrong and get support immediately 24/7."

Source

What’s Included

SSL: Yes

Email: Yes

Backups: Yes

Sources

SSL

"Free SSL (Let's Encrypt), Included"

Source

"E-mail Accounts, 50"

Source

Backups

"GreenGeeks offers daily site backups."

Source

Canada Fit

Available

Canada servers: Yes

Data location notes: Data centers are primarily in Montreal and Toronto for Canadian residency.

Sources

Canada availability

"GreenGeeks has a data center in Montreal, Canada. Like the US location, it is also available for selection to all GreenGeeks customers."

Source

Canada server region

"GreenGeeks has a data center in Montreal, Canada."

Source