Our Dime - InMotion Hosting Web Hosting Audit

InMotion Hosting

Parent company: InMotion Hosting, Inc.

Web Hosting Provider

Type: Managed WordPress

inmotionhosting.com

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True North

Capital: Foreign

Capital: Foreign (profits)

Control: Foreign

Control: Foreign (decisions)

The True North score for InMotion Hosting is 0, reflecting its status as a US-anchored web hosting provider. Ownership, strategic control, and core operations appear to be situated outside of Canada, suggesting minimal domestic economic retention.

Vector Breakdown

Inputs

low

0 /20

Infrastructure and supplier geography are not disclosed and are difficult to infer reliably.

Capital

Capital (profits)

medium

0 /40

US legal entity signal suggests profits and capital flows are directed to the United States.

Control

Control (decisions)

medium

0 /20

Strategic control appears to be held in the United States based on the primary corporate entity signal.

Operations

medium

0 /20

Operations likely reside primarily outside Canada, though some local service delivery may occur.

Forensic Summary

What We Could Verify

Pricing

✅ Verified

Refunds

✅ Verified

Support

✅ Verified

Canada Fit

✅ Verified

Research Snapshot

Checked: 2026-02-08

Provider name (payload): InMotion Hosting
Official domain: inmotionhosting.com
Canonical Canada URL: Unknown

Corporate Footprint

Parent company: InMotion Hosting, Inc.
Headquarters location: Virginia Beach, VA

Sources

Parent company

"InMotion Hosting is a privately-owned technology company providing web hosting, cloud-based solutions and managed services to businesses and entrepreneurs across the globe."
Source
Headquarters

"InMotion Hosting was established by Sunil Saxena and Todd Robinson, and currently maintains an office in Virginia Beach, VA."
Source

Pricing Clarity

Intro starting monthly price: $2.49 USD/mo
Renewal/regular monthly price: $15 USD/mo
Billing term required for intro: multi_year
Notes: Prices are in USD. The $15.00 value represents the upper range for shared hosting regular pricing as stated on the official blog.

Sources

Intro price

"Shared Hosting ($2.49-$15/month). WordPress Hosting ($3.29-$29.99/month). VPS Hosting ($19.99-$99.99/month). Dedicated Server Hosting ($99.99-$499.99/month)."

Source

Renewal price

"Shared Hosting ($2.49-$15/month). WordPress Hosting ($3.29-$29.99/month). VPS Hosting ($19.99-$99.99/month). Dedicated Server Hosting ($99.99-$499.99/month)."

Source

Billing term

"We include a free domain credit when you sign up for a 12, 24, or 36-month hosting plan."

Source

Refunds & Cancellation

Money-back guarantee (days): 90
Refund exclusions: Domain registration fees
Auto-renewal stated: Yes

Sources

Money-back policy

"All Shared Hosting and Hosting for WordPress plans come with a full 90-day money-back guarantee."

Source

Refund exclusions

"If you cancel your hosting plan within the Money Back Guarantee period, we will deduct the regular price of the domain from your refund amount."

Source

Auto-renewal

"After the Initial Term, this Agreement shall automatically renew. The Initial Term and all successive renewal periods shall be referred to, collectively, as the “Term.”"

Source

What They Offer

Hosting types offered

Shared Hosting

Managed WordPress

VPS Hosting

Dedicated Hosting

Cloud Hosting

Reseller Hosting

Domains & DNS

Email Hosting

Control panel

cPanel

Custom

Offers a comprehensive suite of hosting services including specialized WordPress and reseller options.

Standard plans use cPanel; WordPress-specific plans may use the proprietary 'Platform InMotion'.

Sources

Hosting types

"InMotion Hosting pricing with clear costs on VPS, Dedicated, Reseller, WordPress & Shared hosting. No hidden fees—just 24/7 support"

Source

Control panel

"cPanel is your hosting account's control panel. It allows you to manage your website files and applications that are associated with your hosting service."

Source

Support

Channels

Live Chat

Phone

Ticket

Knowledge Base

24/7 stated: Yes
Notes: Technical support is available 24/7 via chat and tickets. Phone support hours may vary by department.

Sources

Support channels

"Technical Support. Contact our Customer Support team for guided help with email, cPanel, domains, DNS records, WordPress, and more. 24/7 Chat & Ticket Support."

Source

24/7 support

"Technical Support. Contact our Customer Support team for guided help with email, cPanel, domains, DNS records, WordPress, and more. 24/7 Chat & Ticket Support."

Source

What’s Included

SSL: Unknown

Email: Yes

Backups: No

Sources

"All of InMotion Hosting's Shared hosting, WordPress hosting, Reseller hosting, and VPS hosting plans come with email hosting already set up"

Source

Backups

"InMotion Hosting Shared, VPS Hosting, Dedicated Server, and Reseller hosting plans feature a Remote Paid Backup Service."

Source

Canada Fit

Available

Canada servers: No

Data location notes: No data centers are located in Canada; services are provided from US and European facilities.

Sources

Canada availability

"InMotion Hosting is a privately-owned technology company providing web hosting, cloud-based solutions and managed services to businesses and entrepreneurs across the globe."

Source

Canada server region

"InMotion Hosting Data Center Locations. West Coast – USA; East Coast – USA; Amsterdam – Europe."

Source