Our Dime - Name.com Web Hosting Audit

Name.com

Parent company: Name.com, Inc.

Web Hosting Provider

Type: Managed WordPress

name.com

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True North

Capital: Foreign

Capital: Foreign (profits)

Control: Foreign

Control: Foreign (decisions)

Name.com is a US-based service provider specializing in domains and web hosting. The True North score indicates that economic retention in Canada is minimal, as capital, control, and operational signals are tied to its US-based parent entity. Strategic and financial value flows are likely directed to the United States.

Vector Breakdown

Inputs

low

0 /20

Infrastructure and upstream supplier geography are not disclosed and are difficult to infer reliably.

Capital

Capital (profits)

medium

0 /40

US legal entity signal suggests capital and profits likely flow to the United States.

Control

Control (decisions)

medium

0 /20

Strategic control appears to be maintained in the US based on the parent company's headquarters signal.

Operations

medium

0 /20

Foreign legal entity signal suggests that operational footprints and jobs are likely concentrated outside of Canada.

Forensic Summary

What We Could Verify

Pricing

✅ Verified

Refunds

✅ Verified

Support

✅ Verified

Canada Fit

⚠️ Partial

Research Snapshot

Checked: 2026-02-08

Provider name (payload): Name.com
Official domain: name.com
Canonical Canada URL: Unknown

Corporate Footprint

Parent company: Identity Digital
Headquarters location: Denver, Colorado, USA

Sources

Parent company

"name.com is a proud part of Identity Digital, a leading domain name services company."
Source
Headquarters

"We work and play in Denver, Colorado, and our company was founded in 2003."
Source

Pricing Clarity

Intro starting monthly price: $6 USD/mo
Renewal/regular monthly price: $7 USD/mo
Billing term required for intro: annual
Notes: Prices are listed in USD; however, Name.com explicitly supports billing in Canadian Dollars (CAD) at checkout.

Sources

Intro price

"Personal. Build a single website. $6 / month... Billed annually."

Source

Renewal price

"Personal... $6 / month. Add to Cart. $7 / month. Add to Cart. Billed annually."

Source

Billing term

"$6 / month... Billed annually."

Source

Refunds & Cancellation

Money-back guarantee (days): 30
Refund exclusions: .CA domains refundable within 4 days; domain renewals non-refundable.
Auto-renewal stated: Yes

Sources

Money-back policy

"Our hosting plans offer the flexibility to choose what works best for you, and all plans have a 30-day money back guarantee."

Source

Refund exclusions

".CA - Refundable within four (4) days of purchase... Domain name renewals are never refundable."

Source

Auto-renewal

"If your account is set to auto-renew you are responsible for all such payments..."

Source

What They Offer

Hosting types offered

Shared Hosting

Managed WordPress

Cloud Hosting

Reseller Hosting

Domains & DNS

Email Hosting

Control panel

cPanel

Reseller services are offered via an AI-native API platform for businesses.

Sources

Hosting types

"Products. Web Hosting Cloud Hosting WordPress Hosting Titan Email Google Workspace SSL Certificates Wix Website Builder"

Source

Control panel

"Use cPanel to quickly and easily manage your site."

Source

Support

Channels

Live Chat

Ticket

Knowledge Base

24/7 stated: Yes
Notes: Callback requests are also available during specific Mountain Time windows.

Sources

Support channels

"Support is online. 24/7 support. Chat with us."

Source

24/7 support

"Live agent: 24/7... Open a support ticket. Anytime, 24-7."

Source

What’s Included

SSL: Yes

Email: Yes

Backups: Yes

Sources

SSL

"All hosting packages include... Free SSL. All domain name dedicated hosting services include a free SSL certificate."

Source

"Personal... 100 Email Accounts... All hosting accounts include custom email addresses to complement your website."

Source

Backups

"Free automated backups are provided every 48 hours. You can download an offline copy for safe storage..."

Source

Canada Fit

Available

Canada servers: Unknown

Data location notes: Data center locations are not explicitly disclosed on official hosting pages, though third-party tests indicate US-based servers (e.g., Chicago). Cloud hosting via DigitalOcean allows for global region selection.

Sources

Canada availability

"We currently accept the following forms of currencies: US Dollar $ (USD)... Canadian Dollar $ (CAD)"

Source