Our Dime - Rocket.net Web Hosting Audit

Rocket.net

Parent company: Rocket.net

Web Hosting Provider

Type: Managed WordPress

rocket.net

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True North

Capital: Foreign

Capital: Foreign (profits)

Control: Foreign

Control: Foreign (decisions)

Rocket.net is a US-based managed WordPress hosting provider. Because ownership, strategic control, and primary operations are centered in the United States, the entity retains minimal economic value within the Canadian domestic market. The True North score reflects this foreign-led structure.

Vector Breakdown

Inputs

low

0 /20

Upstream infrastructure and licensing dependencies are not verified and likely follow a global or US-centric model.

Capital

Capital (profits)

medium

0 /40

Foreign legal entity signal suggests profits and capital gains likely flow to US-based owners or shareholders.

Control

Control (decisions)

medium

0 /20

Strategic and governance decisions appear to be centralized at the US headquarters.

Operations

medium

0 /20

Entity likely lacks a significant physical operational footprint or corporate office within Canada.

Forensic Summary

What We Could Verify

Pricing

✅ Verified

Refunds

✅ Verified

Support

✅ Verified

Canada Fit

✅ Verified

Research Snapshot

Checked: 2026-02-08

Provider name (payload): Rocket.net
Official domain: rocket.net
Canonical Canada URL: Unknown

Corporate Footprint

Parent company: hosting.com
Headquarters location: West Palm Beach, Florida

Sources

Parent company

"Rocket.net... announces a strategic partnership with hosting.com to deliver the world's leading hosting platform at scale... joining forces with... hosting.com"
Source
Headquarters

"Our entire team is remote, with our HQ located in West Palm Beach, FL."
Source

Pricing Clarity

Intro starting monthly price: $1 USD/mo
Renewal/regular monthly price: $30 USD/mo
Billing term required for intro: monthly
Notes: Introductory $1 price applies to the first month of monthly plans. No price increases on renewals.

Sources

Intro price

"Try Rocket now with a 30-day money-back guarantee and $1 special intro pricing."

Source

Renewal price

"Starter $30/month $25/month $1 first month."

Source

Billing term

"By opting for a monthly plan, you can get your first month for only $1."

Source

Refunds & Cancellation

Money-back guarantee (days): 30
Refund exclusions: Nonrefundable except under 30-day guarantee or annual prepayments within 90 days.
Auto-renewal stated: Yes

Sources

Money-back policy

"Try Rocket now with a 30-day money-back guarantee and $1 special intro pricing."

Source

Refund exclusions

"All payments to onRocket.com, LLC are nonrefundable (except under the 30 day money back guarantee or remaining funds on a prepayment... within 90 days)."

Source

Auto-renewal

"Payment shall be due immediately upon the invoice date for recurring monthly services"

Source

What They Offer

Hosting types offered

Managed WordPress

Reseller Hosting

Other

Control panel

Custom

Offers specialized managed WordPress hosting for individuals, agencies, and enterprises.

Uses a proprietary dashboard called 'Mission Control' or 'Control Center'.

Sources

Hosting types

"Solutions. Agency Hosting. Blog Hosting. Enterprise Hosting. Reseller Hosting. WooCommerce Hosting."

Source

Control panel

"Manage all your websites in a single user-friendly dashboard that is feature packed, yet very easy to use."

Source

Support

Channels

Live Chat

Phone

Ticket

Knowledge Base

24/7 stated: Yes
Notes: 24/7 phone support is reserved for Business and Enterprise plans.

Sources

Support channels

"Rocket.net offers 24/7 support via live chat, email, and phone – although round-the-clock phone support is reserved for Business and Enterprise plans."

Source

24/7 support

"Every plan at Rocket.net gives you 24/7/365 access to our amazing support team through Live Chat and our ticketing system."

Source

What’s Included

SSL: Yes

Email: No

Backups: Yes

Sources

SSL

"Free SSL, CDN, WAF; Free Malware Protection; 24x7 Expert Support & Unlimited Free Migrations."

Source

"You'll need to look elsewhere if you want... email hosting."

Source

Backups

"Every WordPress site has two backups... One set is available 24/7 in our control panel and is taken daily."

Source

Canada Fit

Available

Canada servers: No

Data location notes: While Rocket.net uses Cloudflare Enterprise with 275+ edge locations (including Canada), their origin hosting servers are located in 15 specific global cities, none in Canada.

Sources

Canada availability

"Rocket.net was founded in 2020 with the mission to accelerate, protect, and deliver WordPress as close as possible to visitors around the world."

Source

Canada server region

"The global hosting locations include: Atlanta, Ashburn, Chicago, Dallas, Los Angeles, New York City, Phoenix, San Jose, Seattle... Amsterdam... London... Frankfurt... Sydney... Tokyo, and Singapore"

Source