Our Dime - Vultr Web Hosting Audit

Vultr

Parent company: The Constant Company, LLC

Web Hosting Provider

Type: VPS Hosting

vultr.com

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True North

Capital: Foreign

Capital: Foreign (profits)

Control: Foreign

Control: Foreign (decisions)

Vultr is identified as a cloud computing service provider headquartered in the United States under The Constant Company, LLC. Based on its US-anchored legal and operational identity, the True North score for this entity indicates that profits and strategic control are likely retained outside of the Canadian economy. Most infrastructure and corporate value flows appear to align with its US parent organization.

Vector Breakdown

Inputs

low

0 /20

Upstream infrastructure and licensing dependencies are not verified and likely follow global or US-based provisioning.

Capital

Capital (profits)

medium

0 /40

US-based legal entity signal suggests profits and capital flow to a non-Canadian parent.

Control

Control (decisions)

medium

0 /20

Strategic control likely resides in the US based on parent company registration; domestic governance signals were not identified.

Operations

medium

0 /20

US-anchored identity suggests primary operational footprint is likely outside Canada; specific domestic service infrastructure is not verified.

Forensic Summary

What We Could Verify

Pricing

✅ Verified

Refunds

✅ Verified

Support

✅ Verified

Canada Fit

✅ Verified

Research Snapshot

Checked: 2026-02-08

Provider name (payload): Vultr
Official domain: vultr.com
Canonical Canada URL: Unknown

Corporate Footprint

Parent company: The Constant Company, LLC
Headquarters location: West Palm Beach, Florida, USA

Sources

Parent company

"Vultr, a subsidiary of The Constant Company, LLC, is a leading independent cloud computing platform."
Source
Headquarters

"The Constant Company, LLC (d.b.a. Vultr) 319 Clematis Street, Suite 900, West Palm Beach, Florida 33401."
Source

Pricing Clarity

Intro starting monthly price: $2.5 USD/mo
Renewal/regular monthly price: $2.5 USD/mo
Billing term required for intro: monthly
Notes: Standard IPv4 instances start at $5.00/month; $2.50/month is for IPv6-only instances.

Sources

Intro price

"Cloud Compute plans start as low as $2.50/month for an IPv6-only instance and $5/month for a 1 vCPU, 1GB RAM instance."

Source

Renewal price

"Vultr's pricing is straightforward and transparent... you only pay for what you use."

Source

Billing term

"All servers on your account are billed hourly up to the monthly rate cap."

Source

Refunds & Cancellation

Money-back guarantee (days): 0
Refund exclusions: All payments are non-refundable.
Auto-renewal stated: Yes

Sources

Money-back policy

"All payments to Vultr are non-refundable."

Source

Refund exclusions

"No refunds will be given for any reason, including, but not limited to, unused time on a subscription."

Source

Auto-renewal

"Your subscription will automatically renew at the end of each subscription period."

Source

What They Offer

Hosting types offered

VPS Hosting

Dedicated Hosting

Cloud Hosting

Managed WordPress

Other

Control panel

Custom

cPanel

Plesk

Offers Cloud Compute (VPS), Bare Metal (Dedicated), Optimized Cloud, and Managed WordPress.

Uses a custom infrastructure control panel; cPanel and Plesk are available as 1-click marketplace applications.

Sources

Hosting types

"Vultr offers a portfolio of virtual machines and bare metal servers... Managed WordPress, Managed Databases, and Kubernetes."

Source

Control panel

"Deploy a new server with WordPress, LAMP, or even a control panel like Plesk or cPanel pre-installed."

Source

Support

Channels

Ticket

Knowledge Base

24/7 stated: Yes
Notes: Primary support is via a ticketing system and documentation. Phone and live chat are generally not available for standard support.

Sources

Support channels

"You can reach our support team by opening a ticket in the customer portal."

Source

24/7 support

"Our support team is available 24/7/365 to assist you with any questions."

Source

What’s Included

SSL: No

Email: No

Backups: No

Sources

SSL

"You can install SSL certificates on your Vultr instances... available via our marketplace or manual installation."

Source

"Vultr does not provide a managed email service... you can set up your own mail server."

Source

Backups

"Backups are an optional feature... Backups are priced at 20% of the cost of your instance."

Source

Canada Fit

Available

Canada servers: Yes

Data location notes: Vultr operates a data center in Toronto (YYZ).

Sources

Canada availability

"Toronto, Canada"

Source

Canada server region

"Toronto, Canada"

Source