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Canac
Canac
Canada Parent company: Groupe Laberge
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True North
90%
Capital: Canada
Capital: Canada (profits)
Control: Canada
Control: Canada (decisions)

Canac achieves a high True North score due to its status as a fully Canadian-owned and operated hardware retailer. While operational and capital retention are exceptionally high, the score is moderated by typical retail reliance on global supply chains for varied inventory. Economic value generated by the firm largely remains within the Canadian economy.

Vector Breakdown
Inputs
low
10 /20
The supply chain includes a mix of international and domestic products common to the hardware sector. Sourcing geography for private-label goods is not explicitly disclosed.
Capital
Capital (profits)
high
40 /40
The entity is a privately held Canadian company owned by domestic interests. Profits and dividends are retained within Canada.
Control
Control (decisions)
high
20 /20
Strategic management and headquarters are located in Quebec. All major corporate decisions are made within the domestic market.
Operations
high
20 /20
The company maintains an extensive physical footprint of retail stores and distribution centers in Canada. This infrastructure supports a significant domestic workforce.
Quick Verdict

No duty risk for Canadian customers. Canada-anchored business.

Try Cost: You Pay
Friction: High
Friction Score: 55/100 (0 = seamless, 100 = most restrictive)
Duty: Safe
Shopping & Logistics
Physical Stores
Quebec flag Quebec
Free Shipping
Captured Jan 21, 2026
None
โœ“ Verified
"The shipping costs are calculated based on the weight and volume of the items in your shopping cart, as well as the delivery address."
Captured Jan 21, 2026
Online Returns
Captured Jan 21, 2026
Costly
30d window
Returns to: ๐ŸŒ Canada
โœ“ Verified
"You have 30 days following the date of purchase to return a product... Shipping costs are not refundable. Handling fees of 15% may apply to certain special order returns."
Captured Jan 21, 2026
In-Store Returns
Captured Jan 21, 2026
Easy
30d
Original Payment
โœ“ Verified
"Online purchases can be returned to any CANAC store. The product will be reimbursed using the same method of payment as the one used for the purchase."
Captured Jan 21, 2026
Customs Duties
Captured Jan 21, 2026
Safe
Ships from: Domestic Warehouse - Canada
โœ“ Verified
"CANAC delivers only to the province of Quebec and to certain regions of Ontario."
Captured Jan 21, 2026
Price Protection
Captured Jan 21, 2026
No Adjustments
โœ“ Verified
"CANAC does not offer a price guarantee or price matching with competitors."
Captured Jan 21, 2026
Customer Support
Captured Jan 21, 2026
๐Ÿ“ž Local Phone
โœ“ Verified
"Customer Service: 1 844 552-2622. Our advisors are available Monday to Friday from 8:30 a.m. to 4:30 p.m."
Captured Jan 21, 2026
Return Gotchas
๐Ÿšซ Final Sale Items
This retailer has prominent final sale items that cannot be returned
๐Ÿ“ฆ You Pay Return Shipping
You pay for return shipping costs
๐Ÿšš Original Shipping Not Refunded
Original shipping cost is not refunded
Excluded Items
โœ“ Verified
"The product must be in its original packaging... Photo ID may be required... Shipping costs are not refundable... 30 days following the date of purchase."
Try Cost Breakdown
Return Shipping
You Pay
Restocking Fee
15%
Original Shipping Refunded
No
Refund Method
Original Payment
Return Window
30 days

Expected outcome: If you return online, expect to pay return shipping and won't get original shipping back and pay a 15% restocking fee.

Rewards Program
Captured Jan 21, 2026
None / Unknown

We haven't linked a rewards program for this retailer or none is offered.

Brands Available Here
11 brands

Disclosure: We may earn a commission if you click and buy. This doesn't affect our scores

Brand
Origin claims (verified)
Where to Buy
๐Ÿ Claims
Action
Stelpro
Stelpro
Flag Stelpro Design Inc.
๐Ÿ๐Ÿ๐Ÿ 90

True North: 90/100

Stelpro is a family-owned Canadian manufacturer of electric heating solutions and thermostats, headquartered in Quebec. The brand explicitly states its products are designed and manufactured in Canada and maintains ISO 9001 certification, though they primarily sell through major hardware retailers rather than direct-to-consumer.

Vector breakdown:

  • Capital: 40/40
  • Control: 20/20
  • Operations: 20/20
  • Inputs: 10/20
No claim Verified
Claims
As of Jan 25, 2026
Matches evidence
In Canada, the brand's public identity emphasizes its domestic manufacturing roots, family ownership, and engineering specifically for northern climates. That symbolism is higher than the provided economic baseline.
Based on publicly available information we could verify as of Jan 25, 2026.
This is a consumer guidance signal, not a legal determination.
100% Canadian Owned
โ€œStelpro is a family-owned Quebec company established for over 40 years.โ€
Brand Identity See source
Made in Canada
โ€œOur products are designed and manufactured in Quebec, Canada.โ€
Brand Identity See source
Northern Climate Identity
โ€œDesigned to meet the needs of the North American market and its harsh winters.โ€
Brand Identity See source
Details: 90/100
Request correction / provide evidence โ†’
View
Garant
Garant
Flag Griffon Corporation
๐Ÿ๐Ÿ 40

True North: 40/100

Garant is a long-standing manufacturer of gardening, landscaping, and winter tools with a significant production facility in Quebec. While it maintains a strong Canadian identity, it is owned by the US-based Griffon Corporation.

Vector breakdown:

  • Capital: 0/40
  • Control: 10/20
  • Operations: 20/20
  • Inputs: 10/20
No claim Mixed / unclear
Claims
As of Jan 25, 2026
Ambiguous claim
In Canada, the brand's public identity emphasizes deep historical roots in Quebec and its status as a domestic manufacturer. That symbolism is higher than the provided economic baseline.
Based on publicly available information we could verify as of Jan 25, 2026.
We couldnโ€™t verify this claim from official or primary sources.
This is a consumer guidance signal, not a legal determination.
Heritage Anchoring
โ€œFounded in 1895 in Saint-Franรงois-de-la-Riviรจre-du-Sud, Garant is a Canadian company...โ€
Brand Identity See source
Made in Canada
โ€œGarant is the largest Canadian manufacturer of non-powered tools... tools are manufactured in Saint-Franรงois-de-la-Riviรจre-du-Sud.โ€
Brand Identity See source
Implicit Symbolism (Iconography)
โ€œN/A - Visual Identityโ€
Brand Identity See source
Details: 50/100
Request correction / provide evidence โ†’
View
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