OurDime.ca
Crate & Barrel
Crate & Barrel
Germany Parent company: Otto Group
Shop at Crate & Barrel

Disclosure: We may earn a commission if you click and buy.

True North
10%
Capital: Foreign
Capital: Foreign (profits)
Control: Foreign
Control: Foreign (decisions)

Crate & Barrel operates as a foreign-owned retail entity with a established physical presence in the Canadian market. While it provides local employment through its storefronts, its True North score is limited by foreign ownership and centralized strategic control abroad.

Vector Breakdown
Inputs
low
0 /20
Information regarding the specific sourcing of private-label goods or domestic infrastructure investment is not publicly available.
Capital
Capital (profits)
high
0 /40
The entity is a wholly owned subsidiary of a foreign-based private group. Profits are directed to the international parent organization.
Control
Control (decisions)
high
0 /20
Strategic and executive decisions are made at the corporate headquarters located outside of Canada.
Operations
high
10 /20
The retailer maintains a significant physical footprint with multiple brick-and-mortar locations and employees across Canada.
Quick Verdict

No duty risk for Canadian customers.

Try Cost: You Pay
Friction: High
Friction Score: 55/100 (0 = seamless, 100 = most restrictive)
Duty: Safe
Shopping & Logistics
Physical Stores
Alberta flag Alberta
British Columbia flag British Columbia
Ontario flag Ontario
Quebec flag Quebec
Free Shipping
Captured Jan 21, 2026
$149+
βœ“ Verified
"Furniture, rugs, oversized items and other items not designated as β€œFree Ship Over CAD $149” on our website are not eligible for this offer and may be subject to additional shipping charges."
Terms & Conditions | Crate & Barrel Canada
Captured Jan 21, 2026
Online Returns
Captured Jan 21, 2026
Costly
90d window
Returns to: 🌍 Canada
βœ“ Verified
"We will accept merchandise returns of non-furniture items within 90 days of customer receipt. ... A restocking fee will apply, starting at 25% of the purchase price, for any items not returned in good condition."
Returns/Exchanges FAQS | Crate & Barrel Canada
Captured Jan 21, 2026
In-Store Returns
Captured Jan 21, 2026
Easy
90d
Original Payment
βœ“ Verified
"Returns can be initiated at the applicable brand's website or stores. ... Proof of purchase is required to issue an exchange, credit or refund for eligible items."
Returns/Exchanges FAQS | Crate & Barrel Canada
Captured Jan 21, 2026
Customs Duties
Captured Jan 21, 2026
Safe
Ships from: Domestic Warehouse - Canada
βœ“ Verified
"Prices are shown in Canadian dollars... All applicable taxes will be applied to your order."
General FAQS | Crate & Barrel Canada
Captured Jan 21, 2026
Price Protection
Captured Jan 21, 2026
Yes - 7 Days (By Request)
⚠️ Must contact support with receipt
βœ“ Verified
"We are happy to provide a one-time price adjustment for items marked down within 7 days of receipt of the merchandise."
General FAQS | Crate & Barrel Canada
Captured Jan 21, 2026
Customer Support
Captured Jan 21, 2026
πŸ“ž Local Phone
βœ“ Verified
"Please contact us via email or call us at 1-888-780-5873."
General FAQS | Crate & Barrel Canada
Captured Jan 21, 2026
Return Gotchas
🚫 Final Sale Items
This retailer has prominent final sale items that cannot be returned
πŸ“¦ You Pay Return Shipping
You pay for return shipping costs
🚚 Original Shipping Not Refunded
Original shipping cost is not refunded
Excluded Items
βœ“ Verified
"Customers are responsible for return shipping costs. Shipping fees will not be refunded. ... A restocking fee will apply, starting at 25%... within 30 days of receipt."
Returns/Exchanges FAQS | Crate & Barrel Canada
Try Cost Breakdown
Return Shipping
You Pay
Restocking Fee
25%
Original Shipping Refunded
No
Refund Method
Original Payment
Return Window
90 days

Expected outcome: If you return online, expect to pay return shipping and won't get original shipping back and pay a 25% restocking fee.

Rewards Program
Captured Jan 21, 2026
None / Unknown

We haven't linked a rewards program for this retailer or none is offered.

Brands Available Here
4 brands

Disclosure: We may earn a commission if you click and buy. This doesn't affect our scores

Brand
Origin claims (verified)
Where to Buy
🍁 Claims
Action
Smeg
Smeg
Flag Smeg S.p.A.
🍁 0

True North: 0/100

Smeg is an Italian-owned manufacturer of premium kitchen appliances, widely recognized for its iconic 1950s retro-style aesthetic. While the brand is headquartered in Italy and emphasizes Italian design, specific manufacturing locations for its small appliances are not explicitly disclosed on the official Canadian website.

No claim Verified
Claims
As of Jan 25, 2026
Matches evidence
In Canada, the brand's public identity emphasizes Italian heritage and European design aesthetics. That symbolism is aligned with the provided economic baseline.
Based on publicly available information we could verify as of Jan 25, 2026.
This is a consumer guidance signal, not a legal determination.
Italian Heritage Identity
β€œSmeg is an Italian home appliance manufacturer based in Guastalla”
Brand Identity See source
Details: 100/100
Request correction / provide evidence β†’
View
🍁 0

True North: 0/100

Technivorm Moccamaster is a premium Dutch brand specializing in handmade coffee brewers manufactured in the Netherlands. While the brand offers a robust 5-year warranty, the official US website does not ship to Canada, making local authorized retailers the primary option for Canadian buyers.

No claim Verified
Claims
As of Jan 25, 2026
Matches evidence
In Canada, the brand's public identity emphasizes Dutch engineering and European manufacturing heritage. That symbolism is aligned with the provided economic baseline.
Based on publicly available information we could verify as of Jan 25, 2026.
This is a consumer guidance signal, not a legal determination.
European Manufacturing Identity
β€œHandmade in the Netherlands”
Brand Identity See source
Absence of Canadian Symbolism
Brand Identity
Details: 100/100
Request correction / provide evidence β†’
View
Bonavita
Bonavita
Flag Foreign Private Entity
🍁 0

True North: 0/100

Bonavita is an American-owned brand specializing in precision coffee brewers and electric kettles. While the brand is headquartered in Seattle, it does not currently ship directly to Canada from its official website, and specific manufacturing origins are not disclosed.

No claim Verified
Claims
As of Jan 25, 2026
Matches evidence
In Canada, the brand's public identity emphasizes functional design and coffee precision rather than national identity. That symbolism is aligned with the provided economic baseline.
Based on publicly available information we could verify as of Jan 25, 2026.
This is a consumer guidance signal, not a legal determination.
Neutral International Identity
Brand Identity
Details: 100/100
Request correction / provide evidence β†’
View
Caraway
Caraway
Flag Caraway Home, Inc.
🍁 0

True North: 0/100

Caraway is a US-based brand specializing in ceramic-coated cookware and kitchen accessories. While the brand offers shipping to Canada with duties calculated at checkout, Canadian buyers should note that international orders are considered final sale and cannot be returned.

No claim Verified
Claims
As of Jan 25, 2026
Matches evidence
In Canada, the brand's public identity emphasizes modern minimalism and product functionality. That symbolism is aligned with the provided economic baseline.
Based on publicly available information we could verify as of Jan 25, 2026.
This is a consumer guidance signal, not a legal determination.
Neutral Global Identity
β€œNon-toxic cookware made modern.”
Brand Identity See source
Details: 100/100
Request correction / provide evidence β†’
View
Showing 1 to 4 of 4 results
OurDime.ca may receive compensation when you click links. True North audits are independent editorial opinions. Methodology & disclaimer
© 2026 Our Dime. All rights reserved. As an Amazon Associate I earn from qualifying purchases.
πŸͺ Cookie Notice

We use cookies to enhance your experience, analyze site traffic, and for marketing purposes. By clicking "Accept", you consent to our use of cookies. Privacy Policy