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Pilot Coffee Roasters
Pilot Coffee Roasters
Canada Parent company: Pilot Coffee Roasters
Shop at Pilot Coffee Roasters

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True North
100%
Capital: Canada
Capital: Canada (profits)
Control: Canada
Control: Canada (decisions)

Pilot Coffee Roasters maintains a high True North score as a Canadian-owned and strategically controlled entity based in Toronto. The organization demonstrates strong economic retention through its domestic production facilities and retail network, though its primary raw material must be imported due to geographic constraints.

Vector Breakdown
Inputs
medium
Excluded
Geography Exception: Raw coffee beans are sourced from international equatorial regions because no commercial domestic alternative exists for this agricultural input. Value-added roasting and production infrastructure are entirely Canadian.
Capital
Capital (profits)
medium
40 /40
The entity is a privately held company with domestic ownership by its original founders. Profits are retained within the Canadian economy.
Control
Control (decisions)
high
20 /20
Strategic leadership and corporate headquarters are located in Toronto. All primary operational and brand decisions are made from this domestic hub.
Operations
high
20 /20
The company maintains a significant physical footprint in Ontario, including a dedicated roastery and numerous retail locations. This presence supports a substantial domestic workforce across manufacturing and service sectors.
Quick Verdict

No duty risk for Canadian customers. Canada-anchored business.

Try Cost: You Pay
Friction: Moderate
Friction Score: 25/100 (0 = seamless, 100 = most restrictive)
Duty: Safe
Shopping & Logistics
Physical Stores
Ontario flag Ontario
Free Shipping
Captured Jan 21, 2026
$50+
βœ“ Verified
"FREE SHIPPING on all Canadian orders over $50."
Shipping Rates | /pages/shipping-rates
Captured Jan 21, 2026
Online Returns
Captured Jan 21, 2026
You Pay
30d window
Returns to: 🌍 Canada
βœ“ Verified
"For all other items, we accept returns within 30 days of the purchase date... shipping costs are non-refundable."
Returns & Exchanges | /pages/returns-exchanges
Captured Jan 21, 2026
In-Store Returns
Captured Jan 21, 2026
Easy
30d
Original Payment
βœ“ Verified
"Returns can be made at any of our Pilot Coffee Roasters locations."
Returns & Exchanges | /pages/returns-exchanges
Captured Jan 21, 2026
Customs Duties
Captured Jan 21, 2026
Safe
Ships from: Domestic Warehouse - Canada
βœ“ Verified
"All orders are roasted and shipped from our Toronto roastery."
Shipping Rates | /pages/shipping-rates
Captured Jan 21, 2026
Price Protection
Captured Jan 21, 2026
Unknown / Not verified
Customer Support
Captured Jan 21, 2026
πŸ“ž Local Phone
βœ“ Verified
"Phone: (416) 546-2041"
Contact Us | /pages/contact-us
Captured Jan 21, 2026
Return Gotchas
🚫 Final Sale Items
This retailer has prominent final sale items that cannot be returned
πŸ“¦ You Pay Return Shipping
You pay for return shipping costs
🚚 Original Shipping Not Refunded
Original shipping cost is not refunded
Excluded Items
βœ“ Verified
"items must be unused and in the same condition that you received it... shipping costs are non-refundable."
Returns & Exchanges | /pages/returns-exchanges
Try Cost Breakdown
Return Shipping
You Pay
Restocking Fee
None
Original Shipping Refunded
No
Refund Method
Original Payment
Return Window
30 days

Expected outcome: If you return online, expect to pay return shipping and won't get original shipping back.

Rewards Program
Captured Jan 21, 2026
None / Unknown

We haven't linked a rewards program for this retailer or none is offered.

Brands Available Here
1 brand

Disclosure: We may earn a commission if you click and buy. This doesn't affect our scores

Brand
Origin claims (verified)
Where to Buy
🍁 Claims
Action
Scorpion MasquΓ©
Scorpion MasquΓ©
Flag Hachette Livre
🍁 20

True North: 20/100

Scorpion MasquΓ© is a Montreal-based board game publisher known for popular titles like Decrypto and Zombie Kidz Evolution. The brand is owned by the French publishing giant Hachette Livre, and while their games are designed in Canada, specific manufacturing origins are not disclosed on their website.

Vector breakdown:

  • Capital: 0/40
  • Control: 10/20
  • Operations: 10/20
  • Inputs: 0/20
No claim Verified
Claims
As of Jan 25, 2026
Matches evidence
In Canada, the brand's public identity emphasizes its Montreal origins and local creative community. That symbolism is higher than the provided economic baseline.
Based on publicly available information we could verify as of Jan 25, 2026.
This is a consumer guidance signal, not a legal determination.
Local place anchoring (Montreal)
Brand Identity
Local community framing
Brand Identity
Details: 95/100
Request correction / provide evidence β†’
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